{"id":9,"date":"2024-10-08T14:01:57","date_gmt":"2024-10-08T14:01:57","guid":{"rendered":"http:\/\/grupoaaa.es\/?page_id=9"},"modified":"2024-10-17T12:38:13","modified_gmt":"2024-10-17T12:38:13","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/grupoaaa.es\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p>Effective Date: [custom_date]<\/p>\n\n\n\n<p>Thank you for shopping with Grupo AAA website <a href=\"https:\/\/grupoaaa.es\/\" title=\"\">grupoaaa.es<\/a>. We strive to ensure that you are satisfied with your purchase. If you are not completely happy with your order, please review our refund and return policy below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Returns<\/h2>\n\n\n\n<p>You have the right to return any item purchased from our website within <strong>30 days<\/strong> of receiving your order. To be eligible for a return, the item must be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unused and in the same condition that you received it.<\/li>\n\n\n\n<li>In the original packaging, with all tags and labels attached.<\/li>\n<\/ul>\n\n\n\n<p><h2>2. Return Process<\/h2><\/p>\n\n\n\n<p>To initiate a return:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Contact Us:<\/strong> Email us at <strong><a href=\"mailto:info@grupoaaa.es\" title=\"info@grupoaaa.es\">info@grupoaaa.es<\/a><\/strong> or call us at <strong>+34 933 87 79 98<\/strong> to request a return authorization.<\/li>\n\n\n\n<li><strong>Package the Item:<\/strong> Ensure the item is securely packaged to prevent damage during return shipping.<\/li>\n\n\n\n<li><strong>Ship the Item:<\/strong> Return the item to the following address:<br><br>Avenida Alfonso XIII 115, <br>08912 Badalona,<br>Barcelona, Spain<\/li>\n<\/ol>\n\n\n\n<p><h2>3. Refunds<\/h2><\/p>\n\n\n\n<p>Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, we will process your refund to your original payment method within <strong>30 days<\/strong>.<\/p>\n\n\n\n<p><h2>4. Exchanges<\/h2><\/p>\n\n\n\n<p>If you need to exchange an item for the same item, please follow the return process above, and place a new order for the item you wish to receive.<\/p>\n\n\n\n<p><h2>5. Non-Returnable Items<\/h2><\/p>\n\n\n\n<p>Certain types of items cannot be returned, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customized or personalized items.<\/li>\n\n\n\n<li>Gift cards.<\/li>\n\n\n\n<li>Downloadable software products.<\/li>\n<\/ul>\n\n\n\n<p><h2>6. Shipping Costs<\/h2><\/p>\n\n\n\n<p>Shipping costs for returning items are the responsibility of the customer unless the item is defective or the wrong item was sent. In such cases, we will cover return shipping costs.<\/p>\n\n\n\n<p><h2>7. Contact Us<\/h2><\/p>\n\n\n\n<p>If you have any questions about our Refund and Returns Policy, please contact us at:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Address:<\/strong> Avenida Alfonso XIII 115, 08912 Badalona, Barcelona, Spain<\/li>\n\n\n\n<li><strong>Telephone:<\/strong> +34 933 87 79 98<\/li>\n\n\n\n<li><strong>Email:<\/strong> <a href=\"mailto:info@grupoaaa.es\" title=\"info@grupoaaa.es\">info@grupoaaa.es<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Thank you for choosing Grupo AAA!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: [custom_date] Thank you for shopping with Grupo AAA website grupoaaa.es. We strive to ensure that you are satisfied with your purchase. If you are not completely happy with your order, please review our refund and return policy below. 1. Returns You have the right to return any item purchased from our website within [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Abid Ali Abid","author_link":"https:\/\/grupoaaa.es\/en\/author\/aaa-frioindus-electrodomesticosgmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Effective Date: [custom_date] Thank you for shopping with Grupo AAA website grupoaaa.es. We strive to ensure that you are satisfied with your purchase. If you are not completely happy with your order, please review our refund and return policy below. 1. Returns You have the right to return any item purchased from our website within&hellip;","_links":{"self":[{"href":"https:\/\/grupoaaa.es\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupoaaa.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grupoaaa.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grupoaaa.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupoaaa.es\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":0,"href":"https:\/\/grupoaaa.es\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"wp:attachment":[{"href":"https:\/\/grupoaaa.es\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}